Cancel Automated Emails

This article will outline how to cancel and reschedule automated emails. 

Canceling emails

  1. Navigate to the event for which you want to cancel an automated email
  2. Select the Emails tab
  3. Click on the large X located on the right side of the page
  4. Click OK and the automated email will not apply for this event

Why have my emails dropped?

Emails will drop if you’ve chosen to create a hidden event and did not check the Allow Automated Emails When Hidden checkbox, or if you have canceled an automated email as shown above.

If you edit the event to make it not hidden and you want the dropped emails to be sent, you’ll need to follow the steps below.

To learn how to reschedule emails, visit our help article.

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