Reset password

This article will outline options for resetting your password.

I forgot my password and need to reset it

  1. Go to yourcommunityurl.com/accounts/password/reset
  2. Enter the email address you use to login and click the Reset My Password button
  3. Check your email and follow the prompts to reset your password

Changing your password within your profile settings

  1. Login to your account
  2. Click on your profile icon in the upper right corner and select Profile
  3. Click Edit Profile
  4. Click Change Password
  5. Enter your current password and then your desired new password
  6. Click Change Password
Note: Not all communities have this option if profiles are not available on your site.

As an admin, send a reset password email to a chapter member or user 

  1. Click the Members tab on the left sidebar of the Admin Dashboard
  2. Type the Member’s email into the Search for a Member field
  3. Select the correct Member and the Edit Member screen will appear
  4. Scroll to the bottom of the page, click Reset Password and OK in the confirmation modal
  5. This will send an email to the member so they can reset their password

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